Hierarchy
The task goes down, the report comes back up.
HandOfHands · SVI flagship
Not an agent. A company of agents.
Takes on Takes on your sales team, a 24/7 hotline, marketing, customer support, the back office and development.
Film · 2:16
A company of agents at work2:16Watch with sound
01How it works
One model speeds up a person. A company of agents takes over a function.
Zones
Each department sees only its own work.
Permissions
Each agent acts within its own task.
A live diagram of a company of agentsUsing SVI itself: Mai at the top, departments and specialists below.
02Ten principles
Why it works.
The world’s best AI in one system. When a stronger one comes out, the system switches to it.
Not an agent, a company of agents: departments, hierarchy, access rights.
Every agent is an expert: the experience of the best and 1,000+ books in its field.
Its own development department: products that take teams months.
Replaces everything done online. The biggest saving is payroll.
Any language, any market. New revenue with the same people.
An isolated data environment. The system finds and fixes failures itself.
Full reporting: every decision is visible, and why it was made.
Fits into your processes: messaging apps, email, documents, your systems.
The system stays with you and runs without us.
03Professions the system takes on
Everything done at a computer.
Hundreds of professions.
OperationsHotline operatorsCall centerConsultantsAccount managersCoordinatorsDispatchers
SalesLead generationSales managersOutreachFirst contact and qualificationMeeting booking
SupportFirst lineTech supportLive chatModerationCommunity manager
MarketingSMMContent marketingCopywritersSEOPPC advertisingEmail campaignsPR and bloggers
Content and designVideo editingGraphic designUI/UXScriptwritersTranslatorsProofreaders
DevelopmentFrontendBackendTestingRoutine DevOpsTechnical writersBug fixing
Analytics and dataData entryAnalystsResearchDocument recognitionReporting
Finance and back officeOperational accountingInvoicingComplianceRisk monitoringAdministrators and reception
HRCandidate sourcingHR coordinatorsOnboardingTranscription and archivingRecords management
The people who stay are those who work with their hands and with people, and those you choose to keep.
Tour operator · Southeast Asia
View case
B2B SaaS · travel-tech
View case
A tour operator’s entire operations
Booking, 24/7 hotline, guest managers, navigation, logistics, accounting.
$270Ksaved on payroll per year
24/7hotline
Development department
Tech support that fixes things itself: a user writes in, the agent finds the cause and fixes it, with a backup.
8 3developers
$108Ksaved per year
Client names are under NDA. All cases
04Limits
Built entirely around you.
Ready
Only needs configuration
Marketing and social mediaMai conciergeAnalytics and reportingDesignManagementCustomer communicationDevelopmentTestingDocuments and scansKnowledge base searchBriefings and summaries
Built per project
Assembled during rollout
Industry-specific processes and proceduresDeep integrations with internal systemsProprietary tools
Under control
Approvals set up for you
Payments and moneyLegal commitmentsHR decisions
05Security
Protection not by settings, but by architecture.
An isolated environment for every client
Exchange only up the hierarchy
A log of every action
Limits and cross-checks between agents
We show the diagram to your technical lead at a meeting. Security in detail
06How rollout works
From audit to a working company.
1
Audit and discussion
We review your processes and agree on the solution and the price.
2
Deployment and setup
Agents step into your processes and learn from your data.
3
Acceptance
You test it in real work and get documentation and training.
1–3 monthsthe whole path, from audit to acceptance
The system in your environment
Code, settings, data
Documentation and training
Runs without us
07Questions
What people ask most often.
Is this another AI model?
No. We take the best AI on the market and put each one where it’s strongest. When a better one comes out, we switch to it.
Why not build this in-house?
Each part can be replicated. All of it together — roles across the whole company, isolated departments and operation as one — takes years of fine-tuning.
Can the system handle my specific task?
We answer after reviewing the actual work, usually within 24 hours. If there is something we don’t do, we say so right away.
Where is our data, and who sees it?
Protected on our servers, with an isolated environment for every client. We can also install the system on your servers.
What happens if we stop working together?
The system stays with you and keeps running.
Describe a process that takes up people and time.
Mai will ask a couple of questions and show which roles the system will take on.
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