Build an agent team in one conversation.
Tell Mai who you need, and she builds a team from 19 roles or any role of your own. Prefer to do it yourself: advanced mode, all in plain words, no code.
You speak in words. A team does the work.
Say what you need or tick the roles
Builds the team and writes the rules
Answer customers, handle requests and documents
Requests land with you: in SVI CRM or your CRM
19 roles. Each with ready rules.
Tap the roles you need. Mai builds this team for your business.
19 is a start, not a limit.
Any ready role can be replaced with your own. Missing one? Mai hears you and builds it.
Your own team. Two ways, one result.
- 1
Tell Mai.
By voice or text: what you do and who you need. Mai builds the team and writes the rules.
- 2
Or build it yourself.
Advanced mode: tick the roles, set the rules in words, connect channels.
- 3
Shadow test on us.
Agents work on your real messages. Customers don't see the replies.
- 4
Switch on.
Works as it should: connect payment, and the team goes live.
Agents where customers write. Requests where you want them.
Where requests go
Building and testing are on us. Pay once it's live.
Start
- One agent
- Chat page by link
- Company knowledge base
Team
- Up to ten agents
- All channels
- Shared knowledge base
Company
- No limit on agents
- Custom roles
- Integrations with your systems
Do I need to code?
No. Rules are written in plain words, channels connect step by step, and Mai can build the team for you.
What is an agent's rule set?
What the agent does, what it doesn't, and when it calls a human. Each role has a ready one; you add your own.
How much does it cost to try?
Building and testing are on us. The subscription starts when you switch the team on.
Describe who you need. Mai builds the team.
Setup and shadow test on us.