Neeatly · Finland neeatly.com ↗

A cleaning service run by a system.

Neeatly — a cleaning service in Finland. Orders arrive at any hour and in any language. The system prices the job, picks the worker and signs the work off from photographs.

Orders taken 24/7Price at once, with the reasoningSign-off from photosThe office is the system
Before

The industry runs on algorithms and a phone line.

Prices come from a calculator, orders are handed out by a dispatcher.
The order lives in calls: the client waits, the price is a guess.
Workers must be vetted and their documents kept under data-protection rules.
Quality rests on someone's word: disputes are settled by hand, without proof.
How an order runs

Six steps, and nobody in the office.

The client describes the jobOn the site, in chat or in a messenger, in their own language.
The system prices itBy business rules, and explains how the figure came out.
The worker is matchedBy workload and clearances, confirmed from a phone.
Work by checklistPhotos before and after: both instruction and proof.
The job is signed offThe system accepts it from photos, the client rates it.
Paperwork and reportGenerated on their own, tax-refund papers included.
The office here is the system. No dispatchers, no operators, no managers: it takes the order, prices it, assigns it and checks it. People only show up on site.
Inside the platform

Not a website with an enquiry form.

The office is the systemIntake, pricing, assignment, sign-off and paperwork run without people.
A guide in the client's languageAnswers like a colleague, not a translated chatbot.
Seven roles in dashboardsClient, worker, operator, owner: each sees their own.
Access limited on the serverBy architecture, not by interface settings.
A decision logFor every order: who, when and why.
Worker vettingDocuments and clearances in the system, under data-protection rules.
Paperwork without handsGenerated the moment the order closes.
Why this matters to us

One case → the whole niche.

1Our own company in the niche, refined until it runs like clockwork
6,500companies of the same profile in Finland — the same software on rent