Agents take the repetitive part and hand your people a prepared result. Pick any of these as a start.
Applications from forms, emails and scans: agents fill the fields in your systems and list what is missing. Operators handle exceptions, not typing.
Agents watch transaction flows by your rules, flag unusual patterns and add a short note for the analyst who decides.
Upcoming instalments, expiring cards and documents, small overdue amounts: a polite reminder in the client's channel and language before the date.
Statements matched against internal records, discrepancies listed, the daily and weekly report ready before the team arrives.
Every page in place, dates and names consistent with the application. Anything doubtful goes to a person with the reason written out.
Standard contracts from your approved templates, a counterparty's version compared with yours, every change highlighted for the lawyer.
Cards, transfers, tariffs, branch hours: answers from your own knowledge base at any hour, in the client's language. A complex case goes to an employee with the history.
Where is the form, what is the procedure, who approves: staff ask in a chat and get the answer from your internal regulations.
The system is built like a company. A task goes down, the report comes up, and people make the decisions.
Operations, support, compliance, legal. The direction and the rules come from you.
A group of agents for one process, for example payment reminders or document checks. A manager agent splits the work and accepts the result.
One narrow job: read a document, check a field, write a reminder, prepare a note. Only from your data.
Start with a pilot on one process: reminders, one type of document or the questions in one chat.
Describe the process in your own words. Mai proposes the agents and their rules, you adjust them.
Agents work on real tasks, but nothing reaches clients: your team sees every result and gets a report.
Happy with the pilot? Switch it on and add the next process. Only then does payment start.
Similar tasks are already handled by agents in tourism and real estate: answering clients around the clock, tracking bookings and payments, reminding about dates, checking documents and assembling reports for the owner. A bank adds stricter rules and more careful hand-offs to people, the mechanics stay the same.
No. Agents work next to the systems you already have: they read and fill data where you give access and pass results to your people, your CRM, Telegram or email.
In your company's own isolated environment with its own accounts, access rights and logs. Agents see only what you open to them and never pass one client's data to another.
Everything that matters: approving payments and limits, credit decisions, the final legal wording. Agents prepare, check and remind; a person decides.
Armenian, Russian, English and other languages: an agent answers in the language the question came in.
Setup and test mode are on us. The price depends on the volume of work and is agreed after the pilot, when you can see the result.
Tell Mai which routine takes your team the most time. The pilot is set up and tested on us.